
VDOT has announced its 2019 toll relief program enrollment period, which will run from Dec. 1 until Feb. 15, 2019.
Toll relief is designed to provide “meaningful financial support” to qualified Norfolk and Portsmouth residents who travel through the Downtown and Midtown tunnels, according to a news release from VDOT.
The in-person enrollment period at E-ZPass Customer Service Centers in Norfolk and Portsmouth is designed to protect personal information and provide real-time approval; it began Dec. 1 and will continue through Feb. 15, 2019, VDOT said.
Toll Relief benefits begin March 1.
To qualify, participants must:
- Reside in Norfolk or Portsmouth
- One of the following is required for proof of residency:
- Driver’s license
- Utility, telephone or cable bill
- Checking or savings account statement
- Property tax bill
- Mortgage or proof of home ownership
- Rental contract
- Military documentation confirming residency
- One of the following is required for proof of residency:
- Earn $30,000 or less per year
- One of the following is required for proof of income:
- W-2
- 1099-MISC
- One month of pay stubs
- IRS 1040
- Employer’s statement
- Self-declaration of no income
- One of the following is required for proof of income:
- Have or open a Virginia E-ZPass account
Once a participant’s Virginia E-ZPass designated transponder records eight or more trips through the Downtown or Midtown tunnels during a calendar month, a 75-cent refund is credited to his or her Virginia E-ZPass account for each trip, according to the news release.
There is no limit on the number of discounted trips in a calendar month. Current participants must re-enroll to receive 2019 Toll Relief Program benefits.
Elizabeth River Crossings, operators of the Downtown and Midtown tunnels, is providing the state $500,000 a year for 10 years to help offset the cost of tolls on those users most financially stressed, VDOT said.
For information, visit www.vdottollrelief.com or call 855-530-5506.

