For those who may have fallen behind on their tunnel toll bills, DriveERT has a one-day offer to capitalize on settling those bills.
On Friday from 1 p.m. to 4 p.m. at the DriveERT Customer Care Center, any Pay-by-Plate customer who pays their DriveERT account balance in-person will receive an EZPass transponder loaded with $35 in pre-paid tolls, while supplies last, according to a news release from the City of Norfolk.
Officials emphasized this is a one-day offer, valid only for Pay-by-Plate customers with an outstanding DriveERT account balance.
Most existing E-ZPass holders are not eligible to receive a free E-ZPass, according to the news release. However, E-ZPass holders who received a Pay-by-Plate statement as a result of having a negative E-ZPass account balance are eligible to receive an E-ZPass Reload Card with $10.
Pay-by-Plate is an alternate way for motorists without an E-ZPass to pay for tolls at the Elizabeth River Tunnels, according to the news release. Motorists are identified through license plate recognition, which is captured on the toll gantries above the roadway. Pay-by-Plate statements are mailed every 30 days, or when a customer’s Pay-by-Plate account reaches $20 owed, whichever comes first.
Officials said if you received a DriveERT Pay-by-Plate statement in the mail, your vehicle traveled through one or more of the electronic toll gantries located on the Portsmouth side of the U.S. 58 Midtown Tunnel and Interstate 264 Downtown Tunnel, which connect the cities of Portsmouth and Norfolk.
To learn more about DriveERT Pay-by-Plate accounts, call ERT’s customer care line at 855-ERTROAD. To learn more about this promotion, email [email protected].
