
With the Tidewater area experiencing low temperatures, water pipes could freeze.
That’s why the city of Virginia Beach has safety tips for frozen pipes so residents don’t have to lose their cool during the cold snap. These tips are courtesy of a news release.
When freezing temperatures are predicted:
- Disconnect any garden hoses and drain outdoor pipes. Turn the outdoor water supply valve off and cover exposed pipes and faucets with insulation.
- Allow a steady drip of cold water to flow from the highest faucet in your home. (Using cold instead of hot water will save you money on your energy bill.) Moving water will not freeze.
- When plumbing is near an outside wall, open cabinet doors under sinks so room heat can reach the pipes.
- Locate your private shut-off valve so you’ll be prepared to turn your water off if your pipes do freeze and burst. If you’ve got water pouring out of your ceiling, you don’t want to have to wait even a few minutes for Public Utilities or a plumber to respond to shut off your water.
If your pipes do freeze:
- Turn your water off at the private water shut-off valve.
- Never try to thaw frozen pipes with an open flame or any electrical appliance! It’s dangerous and could damage your pipes.
- Be prepared for possible leaks as the pipes thaw.
Finding your private shut-off valve:
The location of the shut-off valve varies, but all buildings less than 25 years old have one. Likely locations for the private water shut-off valve include:
- Close to an outside hose bib, where the water supply pipe enters your home. The valve will be located inside a box or pipe in the ground, several feet from the exterior of your home.
- Near your water heater or under a vanity cabinet or kitchen sink, particularly if you live in a townhouse, condominium or apartment.
- On the wall in your garage, particularly in newer homes.
Residents experiencing problems with water pipes can call 311 or 757-385-3111.

