Wednesday, April 1, 2026

State Revokes Madison Retirement Center Owner’s Administrator License

The Virginia Board of Long Term Care Administrators voted at its Tuesday meeting to revoke the administrator license of Scott Schuett, the owner of Madison Retirement Center in Williamsburg. They also fined Schuett $25,000. Schuett’s licensure was the topic of a September 13 meeting conducted via conference call, during which the board voted to suspend his license effective immediately. Minutes of the meeting were made available online Wednesday.

“There were some unsafe practices happening at the facility,” Thomas Orsini, the chairman of the board, said during a phone interview with WYDaily Wednesday. He said the violations that led to the revoked license and fine occurred in 2012.

Schuett was originally scheduled to go before the board again in October, though that hearing was delayed until Tuesday. At the October meeting, Donna Norvell, a one-time administrator at Madison, also had her administrator’s license revoked by a unanimous vote.

Schuett can still own the facilities even if he is not licensed as an administrator.

Orsini said there is an appeals process.

Violations were found at two other assisted living facilities Schuett owns in Hampton Roads: Ashwood Assisted Living in Hampton and Oakwood Assisted Living in Suffolk.

A call to Schuett by WYDaily was not returned.

One resident at Madison Retirement Center died in May, according to the Virginia Department of Social Services website. According to the website, “[Madison Retirement Center] failed to provide supervision, care and attention to the specialized needs of a resident.”

According to the Virginia Department of Social Services website, inspectors have found violations at every inspection of the site since Nov. 10, 2011. During an unannounced morning inspection on Oct. 23 and 24, inspectors found a number of violations at Madison Retirement Center.

One violation was of a resident’s walker that was found to be “visibly dirty and covered with food debris and dirt build up,” according to the website. Another resident, who is required to wear knee-high anti-embolism stockings to help enhance circulation was not wearing them properly: instead of being pulled up to the knee, they were rolled down around her calves, which can make them act as a tourniquet that impedes circulation.

A number of records and staff violations were also recorded, according to the website. For example, there was not a treatment plan in place for all psychotropic medications. One resident did not have a proper history and physical exam conducted—the one that resident received did not include the required prohibitive conditions statement.

According to the website, two of the eight staff records reviewed revealed that one staff member who had been terminated and then re-hired did not have a repeat background check conducted. Another staff member had her inspection take place more than 30 days after her hire date.

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