The Virginia Department of Motor Vehicles (DMV) is now offering even more convenient online service options for customers during the current COVID-19 pandemic.
More than 50 options are now available online to help customers avoid visiting in-person, and the DMV keeps adding more online options for service, according to a department news release.
Customers can now visit the DMV website to replace their commercial driver’s license (CDL), driver’s license learner’s permit, driver privilege card or learner’s permit, or limited-duration driver’s license, permit or CDL. Online credential replacements are only available to customers age 18-years-old and older.
All these transactions previously required an in-person visit.
“DMV continues to add online options to not only make service more convenient, but to create additional appointment opportunities for customers who need in-person service,” said DMV Commissioner Richard D. Holcomb. “Customers have come to rely on alternate means of service for every aspect of life during the COVID-19 pandemic and we will continue to look for ways to meet new expectations.”
Some of the most popular online transactions include vehicle registration renewals, driver’s license renewals, and requests for vehicle and driver transcripts.
Credentials ordered online are mailed to the applicant and may be delayed due to the postal service receiving volume increases in mail.
According to the Virginia DMV, “in response to the COVID-19 pandemic, DMV quickly navigated to an appointment-only operational model for in-person service and has increased the number of online transactions to over 50, necessitating fewer in-person visits and prioritizing the health and safety of customers and staff.”
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