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Latest inspection report details 30 health deficiencies at Envoy of Williamsburg, nearly double prior inspection

Since 2009, Envoy and the nursing home’s former owner-operator, Ruxton Health of Williamsburg, have paid out more than $1 million in settlements for alleged neglect and malpractice at 1235 Mount Vernon Ave. (WYDaily/Sarah Fearing)
Since 2009, Envoy and the nursing home’s former owner-operator, Ruxton Health of Williamsburg, have paid out more than $1 million in settlements for alleged neglect and malpractice at the home at 1235 Mount Vernon Ave. (WYDaily/Sarah Fearing)

The federal government has released the latest health-inspection report for one Williamsburg nursing home, and it shows the facility nearly doubled the number of health deficiency citations since its last inspection.

Envoy of Williamsburg, which has been sued in the past for alleged sub-par care, received 30 health deficiency citations during a May 11 inspection this year, compared to 16 deficiencies last year, according to a report posted on Nursing Home Compare, a federal database on the official federal website for Medicare.

Deficiencies cited at the 130-bed facility, include failing to “provide a dignified living experience for five residents,” failing to obtain a criminal background check for three employees, having foul odors on the Liberty and Freedom units and leaving a medication cart unlocked and unattended for 28 minutes.

Related: Part I: ‘A pervasive odor’: One Williamsburg nursing home ranks poorly among the rest

All deficiencies were classified as Level 2, meaning each deficiency had “minimal harm or potential for actual harm.” The highest classification of harm is Level 4. All deficiencies also affected only a few or some of the residents; no deficiencies affected many residents.

The report said Envoy corrected all deficiencies by June 19.

A nursing home administrator at Envoy did not return a request for comment.

As a result, Envoy is rated one out of five stars overall on the website, with one star for health inspections, two stars for staffing and two stars for quality measures. Those ratings have not changed since June, before the latest inspection report was posted online.

The prior inspection report, conducted in March 2017, detailed 16 health deficiencies, including a patient-on-patient sexual assault, staff members failing to update a resident’s doctor on health changes and more.

Related: Part II: After deaths, citations, Envoy faces repercussions with court settlements

Federal inspectors have not yet released 2018 inspection reports for other Williamsburg-area nursing homes that accept Medicare, including Woodhaven Hall at Williamsburg Landing, Consulate Healthcare of Williamsburg, the Convalescent Center at Patriots Colony and the York Convalescent and Rehabilitation Center.

Windsormeade of Williamsburg, a 22-bed nursing home off Monticello Avenue near New Town, was inspected on February 15 of this year, and received two citations.

You can read the full report on the Medicare.gov website.


Sarah Fearing can be reached at sarah.f@localvoicemedia.com.

Sarah Fearing
Sarah Fearing
Sarah Fearing is the Assistant Editor at WYDaily. Sarah was born in the state of Maine, grew up along the coast, and attended college at the University of Maine at Orono. Sarah left Maine in October 2015 when she was offered a job at a newspaper in West Point, Va. Courts, crime, public safety and civil rights are among Sarah’s favorite topics to cover. She currently covers those topics in Williamsburg, James City County and York County. Sarah has been recognized by other news organizations, state agencies and civic groups for her coverage of a failing fire-rescue system, an aging agriculture industry and lack of oversight in horse rescue groups. In her free time, Sarah enjoys lazing around with her two cats, Salazar and Ruth, drinking copious amounts of coffee and driving places in her white truck.

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