UPDATE — According to Virginia State Police, by midnight Friday, Jan. 6, all but two data systems and webpages had been restored.
The Computerized Criminal History (CCH) and the Virginia Firearms Transaction (FTC) V-Check system are now back in service and fully-operating, and the Virginia Sex Offender and Crimes Against Minors Registry (SOR) website is back online and accessible to the public.
The Virginia State Police Information Technology Division will be monitoring all systems through the weekend, as well as working to restore two final internal VSP programs impacted by the outage, it said.
RICHMOND — The Virginia State Police (VSP) said it is steadily making progress with its ongoing restoration efforts of several data systems and webpages which were knocked offline Thursday morning when the fire suppression system was triggered in the data center located at the VSP Administrative Headquarters in North Chesterfield.
While there was no fire, the system’s activation affected the server that supports the Virginia Criminal Information Network (VCIN) and several affiliated programs, police said.
Police said The VSP Information Technology Division’s application and engineering teams worked through the night and as of 11 a.m. Friday, Jan. 6, access to the VCIN had been restored for Virginia law enforcement queries.
“State police recognizes the seriousness of this issue and its impact on our many stakeholders, both in the public and private sectors,” said Colonel Gary T. Settle, Virginia State Police Superintendent. “We have a corps of dedicated IT professionals and vendors working to restore VCIN and its programs as quickly as possible. I appreciate the patience and understanding of the public and the criminal justice community as we work through this challenge.”
Teams are now focusing on reinstating VCIN-affiliated systems, including the Computerized Criminal History (CCH) and the Virginia Firearms Transaction V-Check system, and stakeholders are being updated as the situation evolves, police said. Also impacted are the Virginia Sex Offender and Crimes Against Minors Registry (SOR), which is publicly offline.