Here’s how you can chime in if you have thoughts about James City County’s Parks & Rec

The James City County Parks & Recreation department wants residents to fill out a survey about their programs.

“It is an overall customer satisfaction,” said Angie Sims, the department’s volunteer and resource coordinator. “It is basically our way of meeting our goals and objectives bringing what people want to the community.”

The deadline to submit the survey is through Dec. 18. You can access the survey here.

This survey actually happens every two years and acts as a “check-in” with the community, she added.

While residents can expect similar questions to the last survey––which was in the summer of 2018––there will be some changes this year.

For starters, the department decided to push the survey back because of the coronavirus pandemic. Other changes to the survey itself is the layout. Sims said it’s a “little bit quicker and easier to take.”

Residents can also expect to answer questions about their safety and how safe they feel using the parks and facilities during the coronavirus pandemic.

Sims said after each question there is a comment section and a general comment section at the end of the survey.

“Usually we get really good feedback on them,” Sims said, adding people have told the department they love the trails and recreation center.

A few years ago, some residents made a suggestion about the recreation center, she said.

“We had comments on how our hours had needed to change for the recreation center and we did that,” Sims said.

For more information on the Citizen Satisfaction Survey or to share your thoughts directly with the department, you can email parks.rec@jamescitycounty.gov.

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