Riverside Health System officials on Monday said the ransomware event and subsequent data breach that impacted Blackbaud, one of the nation’s largest providers of fundraising database and support services for health care organizations, may have contained donor records from the Riverside Foundation.
Riverside serves Williamsburg, Newport News, Hampton, the Eastern Shore and the Middle Peninsula.
Blackbaud, a vendor for the Riverside Foundation, informed Riverside on July 16 that it had discovered and stopped the ransomware event that occurred in May 2020, impacting many other health care organizations across the country, according to a news release from Riverside.
Although the ransomware event was identified and stopped, a file containing limited data had been accessed by the attacker.
Blackbaud paid the cybercriminal’s ransom and according to Blackbaud, the data was permanently destroyed. Blackbaud assured the Riverside Foundation they have corrected the exposure that allowed the security incident.
In accordance with HIPAA and HITECH regulations, Riverside is notifying the impacted individuals by either mail or email with further details about the incident.
Riverside does not store any credit card information, bank account information, or Social Security numbers in the database, “so this information was not compromised in any way,” according to the news release.
The information compromised during the incident included contact information (name, address, phone number, email), demographic information (date of birth), and a history of donor relationships with the Riverside Foundation.
“The Riverside Foundation remains fully committed to maintaining the privacy of personal information in its possession,” said Kristen Beam Witt, executive director of the Riverside Foundation.
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