Wednesday, July 17, 2024

Blackbaud fundraising database ransomware breach included Riverside foundation donors

The Virginia Beach Christian Counseling Center provides a recovery program and support group for men with porn addiction in Hampton Roads. (WYDaily/PxHere)

Riverside Health System officials on Monday said the ransomware event and subsequent data breach that impacted Blackbaud, one of the nation’s largest providers of fundraising database and support services for health care organizations, may have contained donor records from the Riverside Foundation.

Riverside serves Williamsburg, Newport News, Hampton, the Eastern Shore and the Middle Peninsula.

Blackbaud, a vendor for the Riverside Foundation, informed Riverside on July 16 that it had discovered and stopped the ransomware event that occurred in May 2020, impacting many other health care organizations across the country, according to a news release from Riverside.

Although the ransomware event was identified and stopped, a file containing limited data had been accessed by the attacker.

Blackbaud paid the cybercriminal’s ransom and according to Blackbaud, the data was permanently destroyed. Blackbaud assured the Riverside Foundation they have corrected the exposure that allowed the security incident.

In accordance with HIPAA and HITECH regulations, Riverside is notifying the impacted individuals by either mail or email with further details about the incident.

Riverside does not store any credit card information, bank account information, or Social Security numbers in the database, “so this information was not compromised in any way,” according to the news release.

The information compromised during the incident included contact information (name, address, phone number, email), demographic information (date of birth), and a history of donor relationships with the Riverside Foundation.

“The Riverside Foundation remains fully committed to maintaining the privacy of personal information in its possession,” said Kristen Beam Witt, executive director of the Riverside Foundation.

For more information from Blackbaud, click here or contact or call 833-385-1309. Y

Click here for more frequently asked questions.


John Mangalonzo
John Mangalonzo
John Mangalonzo ( is the managing editor of Local Voice Media’s Virginia papers – WYDaily (Williamsburg), Southside Daily (Virginia Beach) and HNNDaily (Hampton-Newport News). Before coming to Local Voice, John was the senior content editor of The Bellingham Herald, a McClatchy newspaper in Washington state. Previously, he served as city editor/content strategist for USA Today Network newsrooms in St. George and Cedar City, Utah. John started his professional journalism career shortly after graduating from Lyceum of The Philippines University in 1990. As a rookie reporter for a national newspaper in Manila that year, John was assigned to cover four of the most dangerous cities in Metro Manila. Later that year, John was transferred to cover the Philippine National Police and Armed Forces of the Philippines. He spent the latter part of 1990 to early 1992 embedded with troopers in the southern Philippines as they fought with communist rebels and Muslim extremists. His U.S. journalism career includes reporting and editing stints for newspapers and other media outlets in New York City, California, Texas, Iowa, Utah, Colorado and Washington state.

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