Great Wolf Lodge will be reopening its doors to the public Thursday.
Under their newly created Paw Pledge program committed to “keeping you safe while you play,” the resort has established health and safety measures, including mask policies, reduced occupancy, physical distancing guidelines and so on.
According to the resort’s health and safety program guide, staff received training on new and extensive health and safety measures. Staff will be required to undergo daily wellness and temperature checks before starting work. They will also be increasing sanitation of high-touch surfaces around the resort.
Multi-used items, like pens, notepads, extra pillows, and guest directories, will be removed from guest rooms prior to guest arrival. Rooms will be cleaned only when vacant, with special attention given to high-touch areas. Housekeeping carts and tools will be cleaned after each shift.
As for the resort’s 80,000-square-foot water park, the area will be open but with several changes in place. The basketball hoops and outdoor pool will be closed as well as the hot tubs.
According to the Centers for Disease Control and Prevention, “there is no evidence that COVID-19 can be spread to humans through the use of recreation waters.”
Face coverings are required in public spaces for guests older than 5 years. Masks are not required when engaging with water activities. Guests can remove masks when seated at dining tables.
Tables, bar stools, and booths have been separated by a minimum of six feet. Instead of soda fountains, individually served bottles and cans will be used. The resort is also offering remote ordering with pick-up options for guests to take back to their rooms.
In an effort to reduce cash transaction, the resort is also accepting contactless payment options, like credit or debit cards. Guests can also use their wristbands for transactions.
Guests are strongly encouraged to review the Guest Health Screening Questionnaire before arriving.
Under the travel flexibility provided by the Paw Pledge program, guests can cancel for a full refund or change to a future date without penalties on any new or existing reservations until Oct. 8. To review their booking policy, click here.
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