Dominion Energy said its typical customer in Virginia can expect to see their bill drop by about $6 per month starting May 1.
The reduction is because of a drop in the fuel charge, the cost of fuel for power stations.
“In addition, the company’s rapidly increasing renewable portfolio in the Commonwealth reduces both fuel costs and carbon emissions,” Dominion spokeswoman Bonita Harris said in a news release. “The company accelerated the adjustment to provide the savings to customers two months earlier than in past years.”
Dominion is not currently disconnecting service for nonpayment, but the company encourages customers to pay their bill as they normally would to help avoid a larger balance later.
Customers who have fallen behind on their bill can set up a payment arrangement here or calling 866-366-4357.
Dominion officials said the company offers both short-term payment extensions and long-term payment plans to help manage your balance. There are no fees associated with these.
- Short-Term Payment Extensions: For electric customers in Virginia and North Carolina, a Payment Extension provides more time to pay your bill. Customers should visit our website to make payment extensions on Manage Account. Customers who have not signed up are encouraged to do so.
- Long-Term Payment Plans: A Payment Plan is an agreement to pay your current bill and a set amount towards a past due balance, each month. It divides the past due balance into equal payments. Customers can make long-term payment plans on Manage Account by visiting Dominiion’s website.
Energy Assistance Programs
Energy assistance is not limited to low income customers, but anyone facing hardship:
- Who to Contact for Resources: 2-1-1 Virginia: If you’re past due on your energy bill, dial 2-1-1 or visit 211virginia.org. Help is available 24/7.
- Virginia Department of Social Services offers three ways to assist customers with energy bills. For details and to screen for eligibility and/or apply online through CommonHelp, visit Virginia Department of Social Services website.
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