Update 1 p.m. Wednesday: Phone service at county buildings has been restored by Cox Communications, according to a James City County news release.
Trying to get a call through to James City County offices might not be easy Wednesday morning.
All major James City County facilities experienced telephone outages at around 10 a.m. Wednesday morning, according to a county news release.
The telephone outage was not a result of the snowy weather Wednesday, according to Renee Dallman, the county’s public information officer.
When callers dial any of the facilities experiencing the outage, callers may only hear a busy signal Dallman said.
Officials are saying the cause was most likely a Cox Communications service outage that periodically occurs.
A few government facilities are starting to receive service again, including the courthouse and law enforcement building.
Other government buildings are still without service, but 911 services have not been affected.
This story will be updated as more information becomes available.