James City County Launches Redesigned Website

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A screen capture from the homepage o the redesigned James City County website. (Image courtesy of JCC)
A screen capture from the homepage o the redesigned James City County website. (Image courtesy of JCC)

James City County’s website went live this weekend with a redesign that emphasizes easy access to information regardless of whether a user views it on their phone, tablet or computer.

Patrick Page, director of information resources management for JCC, said the decision was made in June to redo the website and work began July 1.

The county is partnering with Civic Plus, a local government web design group, to complete the project. Civic Plus will host the site, assist with the design and help migrate information from the old site to the new site.

Page said one of the key features of the website is its responsive design, meaning information will display and function well on mobile phones, tablets and computers alike.

“The website is designed to be fully mobile aware,” Page said. “It doesn’t matter what kind of device, you will be able to get to what you need, where you need it, on the website.”

The website now has a service-focused navigation that should allow users to get the information they need in two mouse clicks.

“We’re really geared toward services,” Page said “We are keeping our menus very concise – six to eight items – to get to what people need.”

Other features include a faster search capability, a “Notify Me” service for residents to subscribe to notifications by email or text, social media links, more photos and videos, and county documents that are easily accessible and searchable. The site is also in compliance with the Americans with Disabilities Act.

Page encourages users to submit feedback about the website via an online form.

“If they’re having issues with the site, we want to hear from them,” Page said.

So far, $56,200 has gone toward the redesign, getting it up and running and training staff to use the site. Civic Plus websites feature a content management system that make it easy for county employees to upload content, Page said.

Funding for the project comes from a vacated position that was not filled this fiscal year, Page said. He added more funds are expected to go toward expanding the presence of economic development on the website.